PACKING
TJILI's Originals, Special Edition giclée prints, and Bamboo Prints are professionally packed with additional layers of protection to avoid potential creasing or water damage. Gifts including silk scarves and other items are packed in protective rigid envelopes or reinforced cardboard boxes.
SHIPPING
Depending on destination, we engage trusted couriers or the Royal Mail (tracked and signed for) to safely deliver TJILI's orders. We take full responsibility for any damage occurring during delivery.
UK orders usually arrive 1-2 days after despatch. International orders usually arrive from 2-3 days (most of Europe) to 5-8 days (e.g. US, rest of world outside of Europe) after despatch, depending on geographic location.
Packing & Shipping charges depend on size, weight and destination. You will be notified of the shipping cost at checkout.
Note: it costs very little extra to ship additional or larger items. For example to ship an A2 print vs A4 print, or 8 calendars rather than 1 calendar, costs only £1 extra within the UK and £0 extra to the USA. It's the same with most of TJILI's store items; from artwork to cards to gifts.
